FREQUENTLY ASK QUESTIONS

Over 1500 dedicated employees, working in 17 regional clusters around the globe, deliver operational excellence — to provide viable answers to the most challenging supply chain questions.

How can I identify if my parcel has reached its destination?

Through the online Track and Trace facility provided on the United Nation Delivery website.

How many destinations can United Nation Delivery deliver to globally?

We deliver around Asia, Africa, North America, South America, Antarctica, Europe and Australia . We have offices in almost every corner of the earth.

What makes United Nation Delivery different from other companies?

We take the approach that every shipment is unique. Every shipment needs special attention and pricing that you will not get anywhere else. We earn your business with every shipment.

What are your operating hours, can I send my goods at any time?

Business Operating Hours are 08:00am – 18:00pm. Parcels can be sent and collected throughout the business operating hours at any of our branches or agency.

I have Track a Shipment and been told to Contact Customer Care? Why is this?

This usually occurs if the information we have is insufficient to track the shipment for you. The address may be incorrect and we require clarification or some additional information may be required. The matter can be resolved very quickly by contacting customer care.

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